ACCAN Grants Program

ACCAN Grants Program 2023

Need Assistance?

Call 1300 658 508


What is the ACCAN Grants Program?

The ACCAN Grants Program is an initiative which aims to help consumers navigate the communications market, and to establish a sound body of evidence for consumer representation and advocacy. 



The ACCAN Grants Program is administered as part of our funding agreement with the Department of Infrastructure, Transport, Regional Development, Communications and the Arts (the Department), to fund projects that help achieve our aim.

The Program funds projects that address issues for communications consumers in Australia. Applicants need to demonstrate how their project improves communications products or services for Australians, and that it aligns with ACCAN’s Strategic Plan. Projects may address the needs of large numbers of consumers, or significant needs of smaller numbers of consumers, or both.

The ACCAN Grants Program focuses on producing useful education, representation, and research outcomes for communications consumers.



The Program is designed to:

  • support ACCAN’s ongoing consumer education objective;
  • represent and maintain diverse consumer interests at the core of policy developments and industry initiatives; and
  • support the provision of well researched, evidence-based input into government and industry consultations.

Need Assistance?

Call 1300 658 508

ACCAN Grants Program

Project Types

  • Research: research into the social, economic, environmental or technological effects, experiences and implications of communications for consumers. These projects need to demonstrate appropriate methodologies and document a particular communications consumer issue or experience. Outputs can include, for example, data sets, research reports and articles. Projects which are predominantly research will be assessed under the Research Stream.
  • Education: These projects might include developing consumer education tools, conducting workshops or peer education initiatives to address systemic or emerging communications consumer issues. Education may be on topics such as billing issues, how to make a complaint about phone or internet services, consumer rights in relation to communications services, or digital literacy. Projects aim to empower consumers and communities to act in their own interests in relation to communications issues. Projects which are predominantly community education will be assessed under the Education & Representation Stream.
  • Representation: These projects undertake advocacy or representation of the interests of consumers in relation to communications issues. They might involve action such as developing specific submissions, participating in regulatory reviews or knowledge sharing to develop capacity to advocate on consumer issues. Projects that fall under this category can be directed, for example, towards regulatory bodies, industry or consumers themselves. Projects which are predominantly representational will be assessed under the Education & Representation Stream.



Applicants can apply for up to $100,000 per project. Applications requesting smaller amounts are welcomed.

A total pool of approximately $500,000 is available for distribution in the 2023 Round. It is at the Panel’s discretion whether all available funds are allocated in any given Round, whether projects from both Streams are funded, and whether funding is spread across several smaller projects, or fewer larger projects. Any residual funding is rolled over and added to the following Round’s funds.

Some applications may be offered partial funding.


Program Streams

Depending on the type of project you are proposing, your application will be assessed under one of two Streams:

Education & Representation Stream 

Your project qualifies under this Stream if:

  • the bulk of your work is consumer education and/or representation; and
  • the lead applicant is from the community sector, or your application demonstrates strong and genuine community sector partnership; and
  • your project uses, or supplements, existing ACCAN resources where relevant.

Research Stream

Your project qualifies under this Stream if:

  • the bulk of your work is consumer-focused research; and
  • it addresses one or more of the 2023 Priority Themes (below)

Research Stream applicants need to demonstrate how their research addresses one (or more) of the priority topics below. These priorities are selected by ACCAN after consultation with key stakeholders and may change each Round.

  • Communications privacy and security e.g., cyber-security
  • Digital exclusion e.g., policy issues; practical responses; economic cost.
  • Communications affordability e.g., Obstacles to device and service upgrades; mis-selling; sales tactics; financial hardship.
  • Solutions to communications issues for remote consumers
  • Other topics which can demonstrate direct alignment with ACCAN’s strategic plan.

Need Assistance?

Call 1300 658 508

ACCAN Grants Program


Applications must meet all eligibility criteria. Applications that are late, incomplete, or ineligible will not be assessed.

Applications must:

  • Be submitted prior to the advertised deadline
  • Be for a project that seeks to explore communications consumer issues in Australia and be consistent with ACCAN’s scope (see ACCAN’s Strategic Plan).
  • Be able to provide a valid ABN in the Applicant’s name.
  • Declare that should they be successful they will provide evidence of Public Liability Insurance with coverage up to $5 million.
  • Have successfully acquitted any previous funding under the ACCAN Grants Program.
  • If applying under the Education and Representation Stream, be from a community sector applicant, or demonstrate a strong community sector partnership.
  • If applying under the Research Stream, address one or more of the 2023 Priority Themes.
  • Be for a project that begins after 1 st July 2023 and that is completed before 30th June 2025.
  • Not request funding for any of the ineligible activities below:
    • Activities that contradict ACCAN’s values.
    • Activities primarily related to commercial product or service development.
    • Activities of a partisan (party) political nature.
    • Projects that have already been completed (i.e., retroactive funding for work already undertaken).
    • Travel costs (unless directly necessary for the project).
    • Operational or ongoing activities normally funded through other arrangements.
    • University or other administration levies.
    • General operating costs not directly attributable to the project.



Applications close 24 February 2023.


More Information

What is the #1 grant for start-ups?

12,000+ companies access the R&D tax incentive per year that yields a CASH REBATE of up to 43.5%.
This might be perfect your start up.
Do you want to know more?

Scroll to Top
R&D Top 10 Consultant Tips

Top 10 Consultant Tips to Maximise the R&D Tax Incentive