Up to $20,000 is available to employ consultants for improvement projects.
Area for Improvement
Strategic Business Issues
- Formulating and implementing business goals, models and strategies
- Supply chain integration and management
- Corporate governance issues (ie board structures)
- Developing formal business plans and review of business model
- Developing business development strategies and sales plans
- Developing key performance indicators
- Developing strategic partnerships and collaborations
- Developing product/service commercialisation plans
- Strategic advice on structuring and raising equity and investment
Human Resources Issues
- Human resources and succession planning
- Cultural changes/change management
- Access to specialist skills to develop HR strategies and systems, including induction, performance management, job descriptions, remuneration, retention, skills audit
- Business (client) specific leadership training and employee development
- Workforce planning
Internal Systems
- Administrative processes, quality assurance and compliance
- Occupational health & safety
- Risk management
- Developing documentation and processes in internationally recognised standards, and training staff in meeting these standards
- Scoping, consulting and training to implement a software system, social media/digital strategies, incorporation of ecommerce functionality, and website strategies
Production/Operational
- Structure and factory lay-out
- Advice on investment in new equipment
- Value stream mapping (process flow)
- Inventory management
- Process improvements (Lean auditing, reducing down time, error reduction)
- Lean principles and practices
- Research and development planning
- Developing time sheet systems and documentation
- Scoping, consulting, (possibly developing) and training to implement firm specific project management software systems
Marketing, Branding and Communication
- Marketing strategies, including branding strategies and social media/digital strategies
- Communication strategies, marketing plans, distribution channel management
- Enhancement of online capabilities for the integration of e-commerce, and social media
- Development of branding strategies and development of a brand including a logo where the design process involves concept development, design and layout, finished artwork and project management
- Strategic market research
- Sales team performance and management, customer relationships and retention, and creating a capability to respond to tenders
- Customer support systems including systems to record and action customer feedback
Financial Management Systems
- Scoping, tailoring and training of management accounting systems, including accounting systems (financial reporting/dashboards, forecasting and cash-flow management, debtor controls and credit management systems)
- Financial modelling in terms of developing the model for use by the firm, including scoping, tailoring and training
- Advice on planning, directing, monitoring, organising and controlling financial resources
Exploring New Markets and Market Intelligence
- Identification of new markets, sector analysis and market development
- Industry research and market appraisal (identifying contacts, language barriers, etc)
- Competition strategy (ie price or quality basis)
- Market research to assist Australian companies develop their international trading/ exporting strategies
- Identification of potential offshore partners or customers
- Support with arranging for companies to visit overseas markets (eg establish itinerary)
- Export strategy, including compliance with foreign laws and regulations
Environmental Sustainability
- Improving sustainability and reducing environmental footprint
- Carbon pollution reduction
- Waste stream identification, management and reduction
- Water and energy efficiency tailored advice and strategies
- Environmental management systems
- Regulatory issues
- Sustainability auditing (including waste, energy, water and environmental footprint)
Product and Service Development
- Strategic Intellectual Property (IP) plans including IP protection methodology and advice and general IP advice regarding differentiation of product design
- Diversification and product/service innovation and development, including testing for market acceptability/product assessment and improvement for non-compliance purposes
- Research and development planning
Mentoring/Coaching
- Engagement of an independent and skilled business coach or mentor to build management capability tailored to the needs of the business