Business Victoria Concierge Service

What is the Business Victoria Concierge Service?

The Business Victoria Concierge Service is a dedicated service to support you if you work for yourself, or have 1 to 2 employees and an annual turnover of less than $75,000, and seeking information on business services and support programs.


Speak to a concierge agent who can guide you through Victorian Government programs and services that may be able to assist your growing business.

If you require support, please:

  • contact 13 22 15 and select Microbusiness Concierge Service to speak directly to a customer service agent, or
  • book a 30-minute phone appointment with a dedicated concierge agent by submitting your details in the form below for a more detailed consultation based on your specific circumstances.

Concierge agents can provide dedicated support including:

  • information on planning, starting, growing or exiting your business
  • information on how you can access workshops, mentoring and learning opportunities
  • referrals to Victorian Government business support programs and services, such as mentoring services and the Partners in Wellbeing Helpline
  • information on business planning and building resilience
  • information on managing and employing staff
  • information on finance including managing cash flow
  • advice on your eligibility for Victorian Government business grant programs.

Can the concierge service provide me with any information about starting a business?

The dedicated concierge agents can provide information on starting a business. Additional information is available on the Business Victoria website.

Can the concierge service help me with a Victorian business support grant or program application?

While the concierge service cannot complete an application for a Victorian Government business support grant or program on your behalf, the concierge service can guide you through the steps of your application and answer any questions you may have.

Can the concierge service fast-track my application for a Victorian Government grant?

The concierge service cannot fast-track any applications currently in progress, however they can provide advice about additional supports which may be of assistance.

Can the concierge service provide advice about federal or local government programs?

The concierge service primarily answers enquiries about Victorian State Government programs. However, they can provide information on federal or local government programs.

More Information

What is the #1 grant for start-ups?

12,000+ companies access the R&D tax incentive per year that yields a CASH REBATE of up to 43.5%.
This might be perfect your start up.
Do you want to know more?

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