Up to $25.7M is available from NACAP to support to older people (including their families or representatives) who are receiving or seeking to receive Commonwealth-funded aged care services.

National Aged Care Advocacy Program (NACAP)

National Aged Care Advocacy Program (NACAP)

The NACAP seeks to provide services that:

  • assist consumers or potential consumers of Australian Government subsidised aged care services (Residential and Home Care) or their representatives to resolve problems or complaints in relation to aged care services through the provision of advocacy;
  • support consumers of aged care services to be involved in decisions that affect their life;
  • provide consumers or potential consumers of aged care services with information.
  • discuss options about their rights and responsibilities; and
  • promote the rights of people receiving aged care services to aged care service providers.

 

Objectives

The aims and objectives of the NACAP are to provide free, independent, confidential advocacy support to older people (including their families or representatives) who are:

  • suffering frailty or disability; and
  • receiving or seeking to receive Commonwealth-funded aged care services, including people living with dementia and special needs groups as identified in the Aged Care Act 1997, to ensure they:
    • can effectively interact with the aged care system;
    • better transition between aged care services;
    • are enabled and empowered to apply informed decision making about the care they receive;
    • can exercise their right to choice in accessing and receiving care;
    • have their aged care rights better understood, recognised and upheld;
    • have their care needs more optimally met due to the intervention of advocacy support;
    • are better informed about the care options available to them;
    • are supported to resolve problems or complaints with care providers in relation to the aged care services they receive;
    • are supported with information and advice about their care rights and responsibilities; and
    • Are supported to address issues that impact their ability to live in their own homes, with the aim of preventing premature admission to aged care facilities.

 

Funding

Funding of up to $25.7 million (GST exclusive) is available from 1 July 2017 to 30 June 2020.

Funding is available from 1 July 2017 subject to the execution of funding agreements. All grant funds entered into must be expended prior to 30 June 2020.

 

Eligible Activities

The department is seeking applications from eligible organisations to deliver advocacy services nationally or across a specific state/s or territory/ies.

The aims and objectives of the NACAP will be met through the delivery of the following program Activities:

  • Independent and individually focussed advocacy support delivered directly to older people who are sick or living with a medical condition (including their families or representatives)
  • The provision of information to support older people who are sick and living with a medical condition (including their families or representatives)
  • The delivery of education sessions promoting aged care consumer rights to older people (including their families or representatives); and
  • The delivery of education sessions to aged care providers promoting consumer rights and aged care provider responsibilities, including through on-line / digital systems.

 

Eligible Applicants

The following entity types meet the eligibility requirements to be invited to apply for a grant for this Activity:

  • Incorporated Associations (incorporated under state/territory legislation, commonly have ‘Association’ or ‘Incorporated’ or ‘Inc.’ in their legal name);
  • Incorporated Cooperatives (also incorporated under state/territory legislation, commonly have ‘Cooperative’ in their legal name);
  • Companies (incorporated under the Corporations Act 2001 – may be a proprietary company (limited by shares or by guarantee) or a public company);
  • Aboriginal Corporations (incorporated under the Corporations (Aboriginal and Torres Strait Islander) Act 2006);
  • Organisations established through a specific piece of Commonwealth or state/territory legislation (public benevolent institutions, churches, universities, unions etc.);
  • Partnerships; and
  • Trustees on behalf of a Trust.

 

Timing

Applications close 31 March 2017.

 

More Information

 

Media Release

Support and guidance for seniors will be fundamental to the new National Aged Care Advocacy Program (NACAP) to be delivered by the Older Persons Advocacy Network (OPAN).

Aged Care Minister Ken Wyatt said OPAN would receive $25.7 million over the next three years to supply wide-ranging advocacy services.

OPAN will deliver the advocacy program through its network of nine service delivery organisations across the nation.

“The Turnbull Government is committed to helping older Australians, particularly those who are vulnerable,” Minister Wyatt said.

“Moving to a single provider model will allow the NACAP to build on its experience and expand its skills base.

“Through its extensive national presence, OPAN will ensure strong advocacy services continue.

“With consumers now more involved in making decisions, I understand the important role strong advocacy can play, especially when people may find it difficult to express themselves.”

Today’s announcement follows the development of the draft National Aged Care Advocacy Framework, which will support OPAN to deliver high-quality, consistent and streamlined advocacy through the redesigned NACAP.

The framework, which provides a mechanism to drive a more consistent, national approach to the delivery of individual advocacy services, will be finalised with OPAN in collaboration with other key stakeholders.

Further information about OPAN can be found on the OPAN website.

Media contact: Nick Way, Media Adviser 0419 835 449