R&D Tax Incentive – Future Core Activities

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What is a supporting activity?

A “supporting activity” covers the tasks that aren’t at the core of your R&D but are necessary to help it run effectively. These activities are directly linked to the main R&D work, helping it happen smoothly.

It’s important to identify these correctly, as they can make a real difference to your claim. At Bulletpoint, we specialise in sorting out which parts of your work count as core R&D and which ones are supporting activities, so you’re set up for a solid claim without the guesswork.

 
 

What is the difference between a core activity and a supporting activity?

A core activity is the main experimental work you’re doing to achieve a scientific or technological breakthrough. It’s where the actual R&D happens, tackling specific uncertainties and pushing for advancements.

A supporting activity, however, is there to help make that core work possible – it enables or facilitates the main experimental tasks but doesn’t involve the experimentation itself.

People often overlook these supporting activities, which can lead to missing out on claimable expenses.

 
 

Why Does the Difference Matter?

What we often see is businesses mistakenly classifying supporting activities as core activities, or, on the flip side, not including enough supporting activities in their claim. This can lead to serious issues: without clear core activities, the claim can be deemed ineligible. Meanwhile, missing out on supporting activities means you’re not fully capturing the work that makes your R&D possible.

Understanding this distinction helps you avoid these pitfalls. By correctly identifying and including both types, you’re setting up a solid claim that maximises eligible work and aligns with compliance standards – so you get the most out of the R&D tax incentive.

How to Identify a Supporting Activity

Pinpointing a supporting activity requires a careful look at its role in your R&D process. Here’s what to consider:

  • Direct Link to Core R&D – A supporting activity needs a direct connection to the core experimental work. If it doesn’t clearly support the R&D goals, it’s likely not eligible.
  • Essential, but Not Experimental – Supporting activities are necessary for the R&D to succeed but aren’t part of the actual experimentation. Think of tasks that enable the core work without being directly involved in the scientific or technological testing itself.
  • Not a Core Component – Unlike core activities, supporting activities should operate behind the scenes, facilitating rather than performing the R&D.

It’s easy to either overlook these activities or incorrectly label them, but getting this right can make a big difference to your claim. At Bulletpoint, we help businesses pinpoint these distinctions, ensuring no essential work goes unclaimed while keeping everything compliant.

 

 
 
 

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Is it a Core or Supporting Activity?

Does the activity involve direct experimentation?
Yes: Likely a core activity
No: Proceed to next question

Is the activity aimed at resolving scientific or technological uncertainty?
Yes: Likely a core activity
No: Proceed to next question

Does the activity involve data analysis that directly contributes to resolving the uncertainty?
Yes: Likely a core activity
No: Proceed to next question

Is the activity necessary for the core activity to occur?
Yes: Likely a supporting activity
No: Likely neither a core nor a supporting activity

Does the activity directly aid or facilitate the experimental process?
Yes: Likely a supporting activity
No: Likely neither a core nor a supporting activity

If you find that the activity doesn’t fit neatly into these questions, consulting an expert may be beneficial. Understanding the distinction between core and supporting activities is crucial for accurately claiming the R&D tax incentive.

 

What Are Some Simple Examples of Supporting Activities

Here are some examples to give you a clearer picture:

  • Data Collection – Gathering data for the purpose of R&D experimentation.
  • Quality Control – Ensuring the conditions under which the R&D activities are conducted meet specific standards.
  • Pilot Studies – Preliminary studies conducted to decide the feasibility of the main R&D project.
  • Literature Reviews – Conducting research to understand the existing state of knowledge in the area of the R&D.
  • Software Development – Customising software to facilitate the main R&D activities.
  • Maintenance of R&D Equipment –Ensuring the equipment used for R&D is in optimal condition.

 

What Are Some Specific Examples of Supporting Activities

It’s important to recognise that supporting activities can differ significantly from one industry to another.

Here are the some supporting activities commonly encountered in some main industries

Technology and Software

  1. Code Review – Ensuring that code quality meets industry standards.
  2. Usability Testing – Collecting user feedback to improve the product.
  3. Data Analytics – Analysing user data to inform R&D directions.
  4. Infrastructure Scaling – Upgrading system infrastructure to support R&D.
  5. Documentation – Writing technical documentation to support development and training.

Pharmaceuticals and Biotechnology

  1. Literature Review – Researching existing studies related to drug development.
  2. Quality Control – Ensuring that laboratory conditions meet regulatory standards.
  3. Sample Preparation – Preparing biological samples for experimentation.
  4. Data Analysis – Processing and interpreting experiment results.
  5. Regulatory Compliance – Monitoring and documenting compliance with health and safety standards.

Manufacturing and Engineering

  1. Prototyping – Creating initial models for testing.
  2. Material Testing – Assessing the quality and suitability of materials.
  3. Equipment Calibration – Ensuring equipment accuracy for experiments.
  4. Supply Chain Management – Procuring materials needed for R&D.
  5. Quality Assurance – Checking product quality during the R&D phase.

Renewable Energy

  1. Site Surveys – Evaluating potential sites for energy production.
  2. Environmental Impact Studies – Assessing the environmental impact of energy technologies.
  3. Simulation – Computer modelling of energy systems.
  4. Grid Integration Studies – Researching how to integrate renewable sources into existing power grids.
  5. Policy Research – Understanding regulations affecting renewable energy technologies.

Food and Beverage

  1. Nutritional Analysis – Assessing the nutritional content of new food products.
  2. Taste Testing – Gathering consumer feedback on new recipes.
  3. Shelf-life Studies – Testing how long the product retains its quality.
  4. Packaging Research – Developing and testing new packaging solutions.
  5. Market Research – Identifying consumer needs and preferences for new food products.

 

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What Would NOT Be an Eligible Supporting Activity?

Understanding what doesn’t qualify as a supporting activity is just as important as knowing what does. Failure to identify non-eligible activities can lead to compliance issues and may jeopardise your R&D tax incentive claim. Here are some general guidelines on what would typically not be considered an eligible supporting activity:

  • Routine Operations – Activities like general administration, regular software updates, and daily operations are usually not directly related to R&D efforts.
  • Sales and Marketing – Activities focused on promoting or selling a product don’t usually support R&D in a way that’s eligible for the tax incentive.
  • Mass Production – Activities related to mass-producing goods for sale, as opposed to for R&D purposes, are generally not eligible.
  • Post-Production Customer Support – After the R&D phase has concluded, customer service and support typically don’t qualify as supporting activities.
  • Standard Data Backup and Recovery – While data management can be a supporting activity, routine data backup and recovery usually don’t directly contribute to R&D.
  • Compliance and Reporting – General compliance with industry standards or regulations, and the regular reporting related to these, typically don’t qualify.
  • Financial Management – Activities like budgeting, financial reporting, and procurement processes not directly related to R&D generally are not considered supporting activities.
  • Staff Training Unrelated to R&D – Staff training can be a supporting activity if it’s directly related to the R&D work, but general staff training does not qualify.
  • Business Strategy – Planning and strategy sessions that are not directly related to R&D are usually not considered eligible.
  • Regular Maintenance – General maintenance of equipment and facilities, not specifically related to R&D activities, is generally not eligible.

For tailored advice on differentiating between eligible and non-eligible supporting activities, consider booking a meeting or calling us.

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Remember, improper classification of activities can lead to difficulties when claiming the R&D tax incentive. Therefore, it’s crucial to align your perceptions of what constitutes a supporting activity with government definitions and eligibility criteria.

By clearly identifying what is and is not a supporting activity, you can maximise your R&D tax incentive claim while ensuring compliance with regulatory requirements.

 

Is Market Research an eligible supporting activity?

Market research is generally not considered a core R&D activity under the framework of the R&D tax incentive. This is because core activities are specifically focused on experimental efforts that resolve scientific or technological uncertainties. Market research, while valuable for understanding customer preferences or market trends, does not involve the kind of experimental testing required to meet the criteria for a core R&D activity.

However, market research can qualify as a supporting activity if it plays an essential, direct role in facilitating the core R&D activities. For instance, market research that informs the design or functionality of a product undergoing experimental development could be considered a supporting activity. In this context, the market research would need to have a direct impact on the experimental aspects of the core activity, such as shaping the hypothesis for testing or refining the variables involved in the experimentation.

To be clear, while market research can be an important part of the R&D process, it doesn’t fit the criteria for a core activity. Yet, it may still be eligible for inclusion in an R&D tax incentive claim as a supporting activity, provided it is directly linked to and facilitates the experimental work being carried out in the core activities. Proper documentation will be essential for demonstrating this linkage and ensuring compliance with the relevant regulations.

 

Is Customer Feedback an eligible supporting activity?

Customer feedback that is subjective in nature, such as opinions on taste or general likability, is generally not considered an eligible supporting activity under the R&D tax incentive framework. Core R&D activities focus on resolving specific scientific or technological uncertainties through direct experimentation. Supporting activities, in turn, must directly facilitate or contribute to these core experimental activities. Subjective customer feedback does not meet this criterion as it is not directly aimed at resolving a scientific or technological uncertainty.

For example, if you are developing a new food product and gather customer feedback on its taste, this feedback would not likely qualify as an eligible supporting activity for an R&D tax incentive claim. This is because the feedback is subjective and does not contribute to solving a specific scientific or technological problem.

In summary, while customer feedback can provide valuable insights for product development, only feedback that directly informs and facilitates core experimental work aimed at resolving scientific or technological uncertainties can be considered an eligible supporting activity. Therefore, it’s crucial to differentiate between subjective customer feedback and the type of feedback that can materially contribute to the resolution of technological or scientific uncertainties when preparing your R&D tax incentive claim.

To make customer feedback eligible as a supporting activity for R&D tax incentives, it must:

  • Directly Link to Core Activities – Feedback should be directly tied to resolving specific scientific or technological uncertainties.
  • Be Data-Driven: Feedback must be quantifiable and contribute to the experimental process.
  • Objective Metrics: Use objective, not subjective, criteria to evaluate feedback.
  • Documentation: Maintain clear records linking feedback to core R&D tasks.

In essence, the feedback must be necessary, objective, and directly inform your core experimental activities to qualify as an eligible supporting activity.

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How many supporting activities should you include per core activity?

Ah, the golden question: How many supporting activities should you include per core activity? Well, the answer isn’t as straightforward as “one per core” or “as many as you like.” It really depends on the specifics of your project. Some core activities might require multiple supporting tasks to get the full picture, while others could be self-sufficient with just one or two.

Now, I could write all your “homework” for you, spelling it out step by step, but where’s the fun in that? Plus, every project is a unique beast. It’s like asking, “How many sprinkles go on a cupcake?” Sure, there’s a point where you can go overboard and drown that poor cupcake, but only you, the cupcake artist, truly know the right balance. Similarly, the number of supporting activities should perfectly complement your core activities without overshadowing them.

So, if you’re scratching your head, wondering whether you’ve got too few or perhaps too many supporting acts for your main show, it’s time to consult an expert. Why risk getting caught out when you could just get it right the first time? Book a meeting, and let’s make sure your core and supporting activities are in perfect harmony.

 

What are the red flags to avoid?

So, you’ve included some ‘supporting activities’ in your R&D tax incentive claim? While you’re doing a victory dance, keep an eye out for these red flags that could make AusIndustry want to get to know you better:

  • Vague Descriptions: Lack of clarity or specific details about how the supporting activities relate to core R&D tasks can raise questions.
  • Unrelated Expenditure: Including costs that don’t directly contribute to the core R&D activities might prompt a review.
  • High Costs with Low Impact: A disproportionate budget allocation to supporting activities that don’t significantly impact your core R&D work could be a concern.
  • Lack of Technical Substance: Supporting activities should provide technical contributions to your R&D; failing to do so is a red flag.
  • Frequent Amendments: Constant changes to what you’re listing as supporting activities may draw attention and raise questions about their validity.

 

 

What Happens if I Misclassify an Activity?

Misclassifying an activity can have significant repercussions for your business. Incorrectly identifying a supporting activity as a core activity, or vice versa, can jeopardise the validity of your entire R&D claim, potentially leading to disqualification from the incentive program or reduction in the amount of claimable expenses. Furthermore, a misclassification can trigger an audit by the relevant governing body, which would require you to produce extensive documentation and evidence to validate your claim. This process can be time-consuming, stressful, and potentially expensive, especially if you need to engage professional help to navigate the audit.

Failing an audit or being found non-compliant could also result in financial penalties or the requirement to pay back any incentives already received, with the added risk of accumulating interest on these amounts. Beyond the immediate financial implications, your business could face reputational damage, which could be detrimental in the long run. Trust is a significant asset, and a compliance failure could cast a shadow over your business operations, affecting your relationships with stakeholders, investors, and even customers.

Given the high stakes, it’s crucial to exercise due diligence when classifying activities as either core or supporting. Consulting experts in the field or seeking third-party verification can be a wise investment, helping to ensure that your R&D tax incentive claim is both maximised and compliant with the relevant regulations. Adequate and accurate documentation should be maintained throughout the R&D process to substantiate your claims, thus safeguarding against the risks associated with misclassification.

 

 

The Expertise You Need for Navigating Supporting Activities

Identifying what truly constitutes a ‘supporting activity’ in the complex landscape of the R&D tax incentive is often easier said than done. Misclassifying your activities can not only lead to reduced or denied claims but can also put you at risk for audits and reviews by both ATO and AusIndustry.

This is where Bulletpoint’s decade of experience and proven track record come into play. With over 500 successful R&D lodgements under our belt, we have not only guided our clients through the labyrinthine tax incentive process but also successfully defended them from both ATO and AusIndustry reviews and audits. Don’t just take our word for it; check out our 4.8-star average rating from over 250 Google reviews.

If you’re navigating the complexities of R&D tax incentives, you don’t have to go it alone. Whether you’re unsure about which activities are truly ‘supporting,’ or you want to ensure your claim stands up to the highest level of scrutiny, now is the time to act.

At Bulletpoint, we’re not just here to help; we’re here to make sure you get the R&D tax incentives you rightly deserve. Don’t wait; reach out today. 

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Overview

Did you know that you do not need to undertake a core activity during the claimed year in order to be eligible for the R&D Tax Incentive! You only need to plan to undertake one!

 

Introducing the Future Core Activity

Yes, you read that right! If your company intends to conduct core R&D activities in the future, this can be taken into account during your registration process for the R&D Tax Incentive and make the current R&D eligible.

The legislation confirms this with the phrase:

To register eligible R&D activities, you need to conduct or plan to conduct at least one core R&D activity.

 

So what is a core activity?

Before delving in the the future, it’s essential to define what constitutes a core R&D activity.

A core R&D activity is an experimental activity:

  • Outcome – Whose outcome cannot be known or determined in advance on the basis of current knowledge, information, or experience.
  • New Knowledge – That is conducted for the purpose of generating new knowledge (this could include new knowledge in the form of new or improved materials, products, devices, processes, or services).

 

No core activity this year?

It’s a common misconception that you must have a current core R&D activity to be eligible for R&D tax incentives.

AusIndustry’s guidelines offer flexibility, allowing for the inclusion of future-planned core activities.There’s no strict requirement for the core R&D activity to be conducted within the current financial year.

Planning for a core R&D activity in a future year is acceptable.

 

What helps with claiming a future core activity?

Understanding the role of future core R&D activities is crucial for maximising your R&D tax incentive claim. While AusIndustry values activities conducted in the current financial year, they also give importance to your future plans.

To enhance your current claim:

  • Document Future Core Activities – Clearly outline your plans for future core R&D activities, showing their potential for scientific or technological breakthroughs.
  • Current Supporting Activities are Vital – Continuously engage in and document current supporting R&D activities, as they lay the groundwork for your future core projects.

This strategic approach ensures you’re fully prepared to capitalise on future R&D opportunities while optimising the benefits from current activities.

 

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Worked Example: Black Box Flight Recorder


Setting the Scene
Imagine a company, AeroTech Innovations, dedicated to advancing aviation safety technology. They are at the brink of developing a new black box flight recorder that promises enhanced data retrieval capabilities and superior durability under extreme conditions.
However, they haven’t yet commenced their core R&D activities; they are in the crucial planning and feasibility stage.

Pre-Core Activity Phase
At this juncture, AeroTech is deeply engaged in preparatory activities. They conduct extensive market research to understand the specific needs within the aviation industry and the technological shortcomings of existing black box recorders.
This research is essential to ensure that their future product will meet the industry’s demands and represent a significant technological advancement.

Parallel to the market research, AeroTech is also involved in preliminary technological studies. They are exploring various materials and data storage technologies that could potentially make their black box recorder more resilient and reliable in extreme conditions, like high-impact crashes or deep-sea submersions.

This phase involves consultations with material scientists and data storage experts, along with a series of theoretical models and simulations to predict the performance of various materials and technologies under extreme conditions.

Strategic Documentation for Future Core Activity
Throughout this pre-core activity phase, AeroTech meticulously documents every research finding, expert consultation, and theoretical model. They understand that while these activities are not the core R&D activities per se, they are integral to laying the groundwork for the future core project.

This documentation will not only guide their subsequent R&D efforts but also serves as crucial evidence for R&D tax incentive claims, demonstrating their commitment to developing a future core R&D activity that holds the potential for significant scientific and technological advancements.

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Want Tailored Advice?

Navigating the complexities of R&D tax incentives, especially around future core activities, can be daunting. That’s where Bulletpoint, with our wealth of experience and proven track record, becomes your ideal partner in this journey.

  • A Decade of Expertise – With over 10 years of experience in the field, Bulletpoint stands as a beacon of knowledge and proficiency in R&D tax incentives.
  • Over 500 Successful Lodgements – Our history includes more than 500 successful R&D tax incentive lodgements, highlighting our capability and consistency.
  • Unparalleled Success in Reviews and Audits – We have successfully defended claims during both ATO and AusIndustry reviews and audits, showcasing our thorough understanding and compliance expertise.
  • Highest-rated R&D Tax Consultant – Don’t just take our word for it; our average rating of 4.8 stars from over 250 Google reviews speaks volumes about our client satisfaction and expertise. Check out our Google reviews to see what our clients say about us.

We understand the intricacies and challenges that businesses face when dealing with R&D tax incentives and future core activities. At Bulletpoint, we pride ourselves on our ability to cut through the jargon and provide clear, expert guidance.

Take the Next Step: Whether you’re looking to maximise your R&D tax incentive claims, need assistance with documentation, or want expert advice on navigating the R&D landscape, we’re here to help.

Don’t leave your R&D tax incentives to chance.

  • Call Us: For immediate assistance, call us on 1300 658 508 and talk to our experts directly.
  • Send a Message: Have specific queries? Send us a message, and we’ll get back to you with tailored solutions.
  • Book a Meeting: Ready to dive deeper? Book a meeting right now to discuss your R&D tax incentive strategy.

At Bulletpoint, we’re committed to guiding you through the R&D tax incentive process with professionalism, ensuring your experience with us is not just successful, but also insightful.

 

Things you need to do to be eligible

In order to claim a future core activity, follow these steps:

  1. Thorough Documentation – Ensure detailed records of your plans for future core activities, including project objectives, methodologies, and expected outcomes.
  2. Alignment with R&D Definitions – Your future core activities must align with the legislative definition of R&D – involving innovation, scientific research, and technological advancement.
  3. Clear Timeline – Outline a clear timeline for your future core activities, demonstrating a realistic and structured approach to their execution.
  4. Technological Uncertainty – Establish and document the technological uncertainties your future core activities aim to resolve, which is a key criterion for eligibility.
  5. Continuity and Connection – Show a clear connection between your current activities (if any) and your future core projects, emphasising continuity in R&D efforts.
  6. Compliance with Regulations – Ensure that your planned future core activities comply with all relevant Australian laws and regulations, including environmental and safety standards.
  7. Budget and Resource Planning – Provide a detailed budget and resource plan for your future core activities, demonstrating sound financial planning and resource allocation.
  8. Expertise and Capability – Outline the expertise and capabilities, including human resources and technology, that will be utilised to carry out these future core activities.
  9. Innovation and Advancement – Emphasise how the future core activities will lead to innovation or significant advancement in your field, which is a cornerstone of R&D eligibility.
  10. Record of Experimental Activities – Keep a record of experimental activities and trials that will be part of the future core activities, including hypotheses, testing methods, and analysis of results.

 

Red Flags

When submitting R&D tax incentive claims, especially for future core activities, it’s crucial to be aware of certain red flags that might draw AusIndustry’s attention for a review or audit. Being cognisant of these can help you prepare a more robust and compliant claim.

  1. Vague or Generic Project Descriptions – AusIndustry looks for specific and detailed descriptions of R&D activities. Vague or overly broad project outlines can raise questions about the legitimacy and precision of your R&D claims.
  2. Lack of Technological Uncertainty – A key aspect of qualifying R&D activities is the presence of technological uncertainty. Claims that don’t clearly articulate these uncertainties or how the activities seek to resolve them can be a red flag.
  3. Disproportionate Expenditure – Excessive costs claimed in relation to the size of your business or the scope of the project can trigger scrutiny. Ensure your claimed expenses are reasonable and proportionate to the R&D activities.
  4. Inconsistencies in Documentation – Any inconsistencies between your R&D registration, technical descriptions, and financial records can raise doubts. Consistency and accuracy in all documentation are imperative.
  5. Claims for Non-R&D Activities – AusIndustry is vigilant about claims that include activities not qualifying as R&D under the legal definition. Including such activities can be a significant red flag.
  6. Lack of Continuity in R&D Efforts – If your business has a pattern of claiming for isolated R&D activities with little continuity or progression from year to year, it may signal a lack of genuine ongoing R&D effort.
  7. Over-claiming Staff Costs – Claiming a high proportion of staff costs, especially if they are not directly related to R&D activities, can be a cause for concern. Ensure staff costs are directly and clearly linked to your R&D activities.
  8. Inadequate Record Keeping – Failing to keep detailed and contemporaneous records of your R&D activities, including experimental designs, results, and conclusions, can result in increased scrutiny.

To avoid these red flags and ensure a smooth assessment process, it’s advisable to seek expert guidance.

At Bulletpoint, we specialise in assisting businesses with their R&D tax incentive claims, ensuring every aspect of your claim is compliant and well-prepared for any potential review or audit by AusIndustry.

So You’re Being Audited for a Future Core Activity… Now What?

If AusIndustry is asking questions about your future core R&D activity, they’re checking whether your claim actually fits the definition of eligible R&D. They want to know that you’re not just assuming something is uncertain, but that you’ve got solid reasoning and evidence to back it up.

Here’s what they’ll ask and how you should respond:

  1. What were the specific technical issues you needed to resolve? – Be clear about the actual technical problem. Explain why it couldn’t be solved using existing knowledge and what made it complex or uncertain. Just saying “we didn’t know if it would work” isn’t enough—you need to show real technical uncertainty.

  2. How did you plan experiments to test your hypotheses? – Even for a future core activity, you need to have a structured hypothesis. Outline how you planned to test different solutions, what methods you used, and how you determined whether something was successful or not.

  3. How did you establish that the outcome could only be determined through a systematic progression of work? – They want to see that your R&D wasn’t just a series of random trials. Your work should follow a logical sequence, where each step builds on the last, rather than just experimenting with different approaches without structure.

  4. Which experts did you consult, and how did their knowledge shape your activity? – If you spoke with industry experts, academics, or specialists, explain who they were and how their knowledge contributed to designing your activity. If an expert told you upfront that the problem had an obvious solution, that’s a red flag—AusIndustry wants to see that your challenge wasn’t something that could be easily solved with existing expertise.

  5. Could these experts predict the outcome of your proposed solution before it was trialled? – If an expert could confidently say, “this will work,” then it’s probably not eligible R&D. The outcome should be unknown, even to specialists in the field. That’s what makes it an eligible R&D activity rather than just routine development.

  6. Did you keep records of these conversations?  – AusIndustry will want proof that these discussions happened. If you had meetings, emails, reports, or notes from conversations, make sure they are documented. Having no records makes it much harder to justify your claim.

  7. What literature did you review before starting? – You need to show that you researched existing solutions before starting your R&D. This could be research papers, technical manuals, competitor products, or industry reports. If you didn’t check what’s already out there, it suggests you might have been solving a problem that wasn’t actually uncertain to begin with.

  8. What evidence do you have that supporting R&D activities are directly related to the core activity? – If you’re claiming supporting R&D activities, you need proof that they were necessary for your core R&D. This could include contracts, emails, technical reports, or timesheets showing how they directly contributed. If the connection isn’t clear, those costs may not be eligible.

Are you ready for a full audit?

Right now, you’re on the cusp of a full audit, which means the next steps are crucial. A delayed or incomplete response could push AusIndustry to escalate their review, and that’s where things get complicated. Once you’re in a full audit, they’ll go through your entire R&D claim with a fine-tooth comb, and if they’re not satisfied, you could be looking at a denied claim, clawbacks, penalties, or even future restrictions on claiming R&D.

We’ve been through this process many times and know exactly how AusIndustry assesses these claims. They are looking for clear, detailed, and well-documented evidence that your R&D meets the eligibility criteria. A vague or rushed response increases the risk of further scrutiny, and once you’re in that situation, it can be difficult to get out.

This is where we come in. At Bulletpoint, we specialise in helping companies respond effectively to AusIndustry reviews and audits. We know what they’re looking for, what kinds of records will strengthen your case, and how to position your response to minimise risk. Our experience means we can identify potential weaknesses in your claim before they do and help you address them before submitting your response.

Time is critical. The sooner we go through your documentation, the better prepared you’ll be. If you wait too long, you’ll be scrambling to pull everything together at the last minute—and that’s when mistakes happen.

Don’t take the risk of going it alone. Book a time with us now so we can help you get your response right the first time.

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How to Respond to AusIndustry and Structure Your Reply

When responding to AusIndustry’s questions, detail and clarity are key. A weak or vague response will only lead to more scrutiny, more questions, and possibly a full audit. You need to clearly demonstrate that your activity meets the definition of R&D by addressing each question in a structured, evidence-based manner.

Here’s how to structure your response effectively:

1. Start with a Clear Introduction

Begin by summarising your response and confirming your understanding of their request. State that you are providing evidence that your registered R&D activities meet the legislative requirements. This sets the tone and shows you are approaching the request professionally and thoroughly.

Example:
“We understand that AusIndustry is seeking further clarification on the eligibility of our registered core and supporting R&D activities. The following response outlines the technical uncertainty, systematic progression of work, and supporting documentation demonstrating that these activities meet the criteria outlined in the R&D Tax Incentive legislation.”

2. Address Each Question Separately

AusIndustry typically asks multiple questions in their review request. Do not lump responses together—address each one individually, using headings or numbering to make it easy for them to follow.

For each question:

  • Restate the question to ensure clarity.
  • Provide a direct, detailed response—avoid vague or generic statements.
  • Back it up with evidence—this could include reports, emails, technical documents, meeting notes, and research references.

3. Provide Evidence for Technical Uncertainty

One of the biggest red flags for AusIndustry is when a company fails to show why the outcome of the activity was uncertain. Your response should clearly demonstrate:

  • What the technical challenge was—explain why existing solutions or knowledge could not be applied.
  • Why the outcome wasn’t known upfront—even to an expert in the field.
  • How you went about resolving it—step-by-step details of your experimentation or development process.

Example:
“The development of our AI-powered automation system presented a key technical challenge: existing algorithms could not accurately predict fluctuations in production line output due to high variability in input materials. Despite an extensive literature review and discussions with data science experts, no existing solution could be directly applied. As a result, our team conducted multiple iterations of machine learning model development, refining training data and testing different neural network architectures through a structured experimentation process.”

4. Show That You Followed a Systematic Process

AusIndustry wants to see that your R&D followed a logical, structured process, not just trial and error. Clearly lay out the steps taken, referring to any hypotheses, testing procedures, or iterative improvements you made along the way.

A strong way to present this is using a timeline or numbered steps:

  1. Conducted a literature review to determine if existing models could be applied.
  2. Consulted with data science experts to assess feasibility.
  3. Developed an initial prototype and tested it under controlled conditions.
  4. Analysed results, identified limitations, and iterated on the model.
  5. Conducted further trials and refined the final solution.

Where possible, attach supporting documents—test reports, emails from experts, development logs, and internal technical reviews all help to reinforce your claims.

5. Link Supporting R&D Activities to Core R&D

If you’ve also registered supporting R&D activities, you need to prove they were essential to the core R&D. AusIndustry doesn’t want to see general operational work being claimed as R&D. Make the connection clear by explicitly explaining how each supporting activity directly contributed to solving the core technical problem.

Example:
“Our supporting R&D activity ‘Development of Custom Testing Environment’ was directly linked to the core R&D activity ‘Optimisation of AI Model for Production Line Efficiency.’ This environment was necessary to conduct real-world simulations and validate model accuracy. Without it, we would not have been able to systematically test different neural network configurations under production conditions.”

Attach relevant documentation such as internal emails, meeting minutes, and technical specifications to show why this work was integral to the R&D.

6. Conclude with a Strong Closing Statement

End your response by reinforcing the eligibility of your R&D activities and summarising the key points. Express your willingness to provide further clarification if needed.

Example:
“Based on the information provided, we confirm that our registered core and supporting R&D activities meet the eligibility criteria of the R&D Tax Incentive program. The activities involved genuine technical uncertainty, a systematic progression of work, and rigorous experimentation. Please let us know if any further clarification is required.”

Need Help? Book a Meeting Now

A poorly structured or underprepared response can escalate the review into a full audit. At Bulletpoint, we’ve helped countless companies navigate R&D reviews successfully. We know what AusIndustry is looking for and how to frame your response to avoid unnecessary pushback.

Don’t risk going it alone—book a meeting with us now, and we’ll go through your case, refine your response, and ensure you put forward the strongest possible argument.

P.S – If you have read this far you, there is a 80% chance that your future core activity is about to be deemed ineligible. Who ever wrote your R&D application will likely not know how to respond hence why you are searching this blog.

FAQ

Future core activities refer to planned R&D projects that a business intends to undertake in upcoming financial years, which can be considered for current tax incentive claims.

Yes, you can claim for well-documented, future-planned R&D activities, as long as they meet the eligibility criteria set by AusIndustry.

No, it’s not mandatory to conduct a core R&D activity every year. Planning for future core activities can also qualify for claims.

Documentation is crucial. Detailed plans showcasing the potential scientific or technological advancements are essential for successful claims.

Absolutely, current supporting activities that are integral to future core R&D projects can be eligible for tax incentives.

A future core R&D activity is one that involves experimental activities planned for future years, aimed at acquiring new knowledge in science or technology.

AusIndustry recognises the importance of strategic R&D planning and allows for future core activities to be considered in tax incentive claims.

Yes, businesses can claim for both current supporting activities and well-documented, planned future core activities.

If in doubt, it’s advisable to consult R&D tax experts like Bulletpoint for guidance on eligibility and claim preparation.

Contact Bulletpoint at [contact link] or call 1300 658 508 for personalised guidance on maximising your R&D tax incentive claims, including future core activities.
 

Myths and Misconceptions

A common myth is that to qualify for the R&D tax incentive, future core activities must start in the current financial year. In reality, planned future activities, with proper documentation, can also qualify.

Many believe that only technology companies can claim R&D tax incentives for future core activities. However, businesses from various sectors undertaking eligible R&D activities can qualify.

There’s a misconception that larger companies have an easier time claiming for future core activities. In fact, businesses of all sizes can claim, provided they meet the eligibility criteria.

Some assume that a basic outline of future R&D plans is sufficient for claiming tax incentives. Thorough and detailed documentation is crucial for successful claims.

It’s often misunderstood that future core R&D activities have no impact on current tax incentive claims. Future plans, when well-documented, can significantly influence current claims.

What is the #1 grant for start-ups?

12,000+ companies access the R&D tax incentive per year that yields a CASH REBATE of up to 43.5%.
This might be perfect your start up.
Do you want to know more?

  • What exactly is the R&D Tax Incentive?
  • How can my startup qualify?
  • What defines eligible R&D activities?
  • What expenditure can be claimed?
  • How do I calculate the potential rebate?
  • How can I identify if my product qualiies for R&D?
  • What is the process to apply?
  • How can I best document my R&D?
  • What are common misconceptions about it?
  • How can we help you through this process?

Bulletpoint is a Melbourne-based consultancy specialising in guiding businesses through the complex process of the R&D tax incentive. With a decade of experience under our belt, we’re proud to be led by Australia’s highest-rated R&D tax consultant. We’ve successfully lodged over 500 R&D claims, demonstrating a proven track record.

Our approach is straightforward and personable, focusing on cutting through the jargon to help businesses truly understand the definition of R&D in government terms. We’re passionate about what we do, and our clients appreciate this, often commenting on the difference our expertise has made to their businesses. They’ve praised us for uncovering grants they wouldn’t have otherwise known about and for making the whole process less stressful for them.

We’re proud to have an average rating of 4.8 stars from over 250 Google reviews. Despite our success, we continue to strive for improvement, learning from every piece of feedback we receive.

At Bulletpoint, we excel in helping businesses navigate the complexities of the R&D tax incentive process, ensuring they reap the benefits they deserve. As experts in our field, we’re well-versed in what works and what doesn’t when it comes to aligning businesses’ perceptions of R&D with the government’s eligibility criteria.

So, if you’re looking for accessible expertise and a proven success rate, you’ll find it with us at Bulletpoint. We’re ready to guide you through the R&D tax incentive process with a blend of professionalism and personality, ensuring your experience with us is not just successful, but enjoyable as well.

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