Redress Support Services Funding

What is the Redress Support Services?

The Redress Support Services is a grant opportunity which aims to provide timely access to trauma-informed and culturally appropriate community-based support services to support people’s engagement with the National Redress Scheme.



The National Redress Scheme was established in response to the Royal Commission into Institutional Responses to Child Sexual Abuse (the Royal Commission). It is a way to acknowledge that many children were sexually abused in Australian institutions, to hold institutions to account for this abuse, and help people who have experienced institutional child sexual abuse gain access to counselling and psychological services, a direct personal response, and a monetary payment. The Scheme started on 1 July 2018 and will run for 10 years.

The Redress Support Services grant opportunity covers the period from 1 July 2022 to 30 June 2024. Redress Support Services will provide support to people who have experienced past institutional child sexual abuse to engage with the Scheme. This includes support for people regardless of whether the responsible institution has or has not joined the Scheme. 

For many people who experienced institutional child sexual abuse, applying for redress may be the first time they disclose their abuse, and for many applicants it may trigger associated trauma. Providing community-based support services to individuals is therefore a key component of the Scheme.



Redress Support Services support people that are applying or considering applying for the Scheme by:

  • providing guidance and support to people considering applying
  • providing practical support to people completing applications for redress
  • communicating accurate information and promoting the Scheme to people who experienced
    institutional child sexual abuse, both directly and indirectly, for example, through their carers
    and advocates and engagement with intermediary organisations
  • assisting interactions with the Scheme and acting as a nominee, where appropriate and as
    agreed with the client
  • providing professional and trauma-informed support to people throughout their engagement
    with the Scheme.



Up to $43.072 million over 2 years is available for this grant opportunity. Applicants can apply for up to a maximum of $2.5 million in funding over the funding period. Successful organisations may receive less funding than the funding they request.


Eligible Projects

All services should have the capability to provide support to people flexibly, including online or by telephone, where it is an individual’s preference or where restrictions on face-to-face servicing apply (for example, due to COVID-19 restrictions being in force.

Some examples of the service delivery methods that may be considered under this grant opportunity (noting this is not an exhaustive list) include:

  • location-based support delivered through face-to-face settings, which may or may not be complemented by outreach services and community engagement
  • national telephone support, which may also include national online support, delivered nationally by staff trained in telephone and online counselling using specialised telephone and online facilities.


Eligible Applicants

The target group for Redress Support Services are people who have experienced sexual abuse as children in institutional contexts, before the commencement of the Scheme on 1 July 2018.

This target group is highly diverse and includes particularly vulnerable groups of people who may have difficulty engaging with the Scheme. This includes people who traditionally face barriers accessing Government services due to factors including lower levels of literacy, limited computer literacy or access and disengagement. Specific cohorts may include, but are not limited to:

  • Forgotten Australians
  • Former Child Migrants
  • Care Leavers
  • Aboriginal and Torres Strait Islander peoples, including Stolen Generations
  • people with disability, including people with an intellectual disability
  • people with mental health difficulties
  • people from CALD backgrounds
  • people with low literacy
  • people under the age of 18
  • people living in rural and remote areas
  • people who are experiencing, or have experienced, homelessness
  • people who have experienced family or domestic violence
  • people living in residential care
  • other cohorts with specific support needs.

Organisations that apply must consider the target group when developing and delivering support services under this grant opportunity.



Applications close 13 September 2021.


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